When you receive the product, please make sure the packaging is intact. Please read the manual and follow the operating instructions before using the product. If you encounter any problems during use, please contact us to explain the problem and provide pictures or videos. We will try to resolve the issue remotely. If the product is still unusable, we can resend or refund it for you.
Product not working
【Diffuser does not work】Please use the correct adapter (usually 5V2A or 12V, 24V adapter) according to the instructions, please make sure the water is below the water level line, please avoid water entering the vent.
【Humidifier does not work】Please make sure that the whole cotton swab of the humidifier is wet and bears against the lower end of the atomizing sheet inside the cover.
About Drop shipping
1. We support drop shipping, the package does not have any invoice and supplier information.
2. Support batch drop shipping, you can send CSV to us.
4. About payment. For first-time buyers, we hope you can pay through alibaba.com's credit guarantee order. For customers with stable cooperation, we support PayPal payment.
5. We also support printing your LOGO on the product, and the specific price needs to be negotiated.
6,We usually process within 2 days of receiving the order.